Live By the Motto That Repeat Business and Profitability are Directly Related to Relationships Based on Trust 

You never close a sale. You only begin a long-term relationship where both parties win. 

Can you think of a successful relationship without mutual trust? Break that trust and you break the relationship. Subvert it and it’s almost impossible to put together again. Creating a long-term relationship takes two or more people – whether they’re executives, representatives of labor and management, or husband and wife – who are grounded in and operating on the same non-situational honesty. 

The central secret of good communication is bringing the other person over to your side by satisfying one of every person’s most fundamental emotional needs: Make him or her feel valued. With rare exceptions, people who feel valued – who are allowed to feel important in the sense that they are recognized – answer with openness, cooperation and reciprocated respect. If you want respect, be respectable. If you want to be loved, be loveable. If you want to be trusted, be trustworthy. If you want a life-long relationship, listen openly to the other person’s needs. Much more than trying to accumulate money and power, leaders in the new era will acquire more Good-Will by helping their associates, customers, neighbors, and loved ones to win. Instead of what can you do for me, we need to embrace the new impetus stewardship role of what can I do for you, my positive investment. 

Action Idea – At the beginning of each workday, do something special for someone you work with or provide a service for. At the end of each day, say or do something positive for a family member or friend.

The male and female who planteth and waterth have one purpose and are one. Each human will receive his or her reward according to his or her own labor. For we come from God & we goeth back to God, righteously living with positive light and creativity. 

 Your time is limited, so don’t waste it living with only the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your inner voice. And most important, have the courage to follow your heart and intuition. Know what you truly need and want to become. Everything else is secondary. ~ 1106 Steve Jobs, Co-Founder of Apple Computers